Physiotherapy in La Zenia

Information in compliance with personal data protection regulations

In Europe and Spain there are data protection regulations designed to protect your personal information that our entity is required to comply with.

Therefore, it is very important for us that you fully understand what we are going to do with the personal data that we request from you.

In this way, we will be transparent and give you control over your data, with simple language and clear options that will allow you to decide what we will do with your personal information.

Please, if after reading this information you have any questions, do not hesitate to ask us.

Thank you very much for your collaboration.

Who are we?

Our name: Anna Sherbakova Beauty Medical Center
Our CIF / NIF: 55142279D
Our main activity: Beauty and Medical Aesthetic Treatments
Our address: CARRETERA VILLAMARTIN, 12 VIVIENDA 2
RESIDENCIAL CAMPOMAR 03189 (ORIHUELA COSTA) ALICANTE
Our contact phone number: +34 682 522 735
Our contact email address: beauty@annasherbakova.com
Our website: annasherbakova.com

We are at your disposal, do not hesitate to contact us.

What are we going to use your data for?

In general, your personal data will be used to be able to interact with you and to be able to provide you with our services.

Likewise, they may also be used for other activities, such as sending you advertising or promoting our activities.

Why do we need to use your data?

Your personal data is necessary to be able to interact with you and to be able to provide you with our services. In this regard, we will provide you with a series of boxes that will allow you to decide clearly and simply about the use of your personal information.

Who will know the information we ask for?

In general, only the personnel of our entity that is duly authorized will be able to have knowledge of the information we ask for.

Likewise, those entities that need to have access to it so that we can provide you with our services will be able to have knowledge of your personal information. For example, our bank will know your data if the payment for our services is made by card or bank transfer.

Likewise, public or private entities to which we are obliged to provide your personal data in order to comply with a law will have knowledge of your information. To give you an example, the Tax Law requires us to provide the Tax Agency with certain information on economic transactions that exceed a certain amount.

In the event that, apart from the cases mentioned, we need to disclose your personal information to other entities, we will request your permission beforehand through clear options that will allow you to decide in this regard.

How will we protect your data?

We will protect your data with effective security measures based on the risks involved in the use of your information.

To do this, our entity has approved a Data Protection Policy and annual controls and audits are carried out to verify that your personal data is safe at all times.

Will we send your data to other countries?

In the world there are countries that are safe for your data and others that are not so safe. For example, the European Union is a safe environment for your data. Our policy is not to send your personal information to any country that is not safe from a data protection perspective.

In the event that, in order to provide you with the service, it is essential to send your data to a country that is not as safe as Spain, we will always ask for your permission beforehand and apply effective security measures to reduce the risks of sending your personal information to another country.

How long will we keep your data?

We will keep your data during our relationship and as long as we are required by law. Once the applicable legal deadlines have ended, we will proceed to delete them in a safe and environmentally friendly manner.

What are your data protection rights?

At any time you can contact us to find out what information we have about you, rectify it if it is incorrect and delete it once our relationship has ended, if this is legally possible.

You also have the right to request the transfer of your information to another entity. This right is called “portability” and can be useful in certain situations.

To request any of these rights, you must make a written request to our address, along with a photocopy of your ID, so that we can identify you.

At our offices we have specific forms to request these rights and we offer you our help in completing them.

To find out more about your data protection rights, you can consult the website of the Spanish Data Protection Agency (www.agpd.es).

Can you withdraw your consent if you change your mind at a later time?

You can withdraw your consent if you change your mind about the use of your data at any time.

For example, if you were once interested in receiving advertising for our products or services, but you no longer wish to receive any more advertising, you can let us know by using the form to object to processing available at our offices.

If you believe that your rights have been disregarded, where can you file a complaint?

If you believe that your rights have been ignored by our entity, you can file a claim with the Spanish Data Protection Agency, through any of the following means:

Electronic office: www.agpd.es
Postal address: Spanish Data Protection Agency C/ Jorge Juan, 6 28001-Madrid
By phone: Tel. 901 100 099 Tel. 91 266 35 17
Filing a claim with the Spanish Data Protection Agency does not entail any cost and the assistance of a lawyer or solicitor is not necessary.

Will we create profiles about you?

Our policy is not to create profiles about the users of our services.

However, there may be situations in which, for the purposes of providing the service, commercial or otherwise, we need to create information profiles about you. An example could be the use of your purchase or service history in order to offer you products or services tailored to your tastes or needs.

In such case, we will apply effective security measures to protect your information at all times from unauthorized persons who intend to use it for their own benefit.

Will we use your data for other purposes?

Our policy is not to use your data for purposes other than those we have explained to you. If, however, we need to use your data for other activities, we will always ask for your permission beforehand through clear options that will allow you to decide on the matter.